Payoneer has recently started asking for a Refund Policy if you want to continue receiving money from clients using their platform. Here’s the refund policy I follow:
1. The entire amount will be refunded if I can’t manage schedules after accepting a project.
2. I accept payment by milestones, there will be no refund for milestones completed (as agreed by the client).
3. If I can not finish the project within deadline, the client can ask for refund of the current milestone and they can end the contract.
We are happy to provide you 5 to 7-days No Questions asked return policy, for cash refund we deduct 20% amount from gross amount & 5% VAT. For exchange of product we will not deduct any amount only we will deduct 5% Vat. We just need the actual invoice, original certificate and make sure that the product is in original condition. This is, however, applicable for orders within Bangladesh only. We will offer free return shipping within 15 days exchange policy.
